Psychological safety is the start of so much that is important in leading and working well together.

It builds safety and connection, which in turn nourishes trust and motivation, and that contributes in turn to growth, initiative and autonomy.

For some of us, the world seems a small place right now. But some small things can make a big difference.

These are the small, everyday things that anyone can do to help build psychological safety at work, and make the world a warmer, brighter place:

  • Maintain eye contact in team discussion (keep your video on for conversations that focus on the team working together)
  • Engage in short, energetic exchanges
  • Don’t interrupt
  • Ask lots of questions
  • Listen intently and show you’ve heard what’s been said
  • Use humour and laughter
  • Say thank you for big and small things
  • Pay attention to building a sense of belonging
  • Take turns: give everyone a go
  • Work on hard problems as well as easy ones
  • Encourage candour
  • Keep reminding each other that this is a safe place to be open and honest

Teams don’t achieve great results because of how smart members are, but because of how safe the team climate is.

Increasing psychological safety allows people’s talents and perspectives to shine more brightly. It connects people to each other, allowing team members to solve shared problems and it reduces turf wars.

For leaders, this helps you to free up your time so that you can reduce overwork, work out what else you can delegate, and focus on the big picture. It also provides you with more time to coach your team.


Coaching helps people to grow and to achieve their highest aspirations


As a leadership style, coaching promotes a high level of trust. Building on the safe climate you develop with your team, coaching helps them to learn and to achieve their highest aspirations.

The relentlessness of online meetings seems to have squeezed out opportunities for coaching conversations, especially coaching in the moment. It also makes it harder to channel coach presence – vulnerability, empathy, humility and appreciation.

Coach Presence Diagram showing as intersection of Empathy, vulnerability, Humility & apprecation
Coaching shows you care, that you are committed to developing others, that you are sensitive to their needs, and that you have a high positive regard for them.

Coaching helps people to learn and to achieve their highest aspirations. When you coach, you facilitate self-discovery and purposeful action; the result is that people feel capable and confident to do what you ask them to do and know that you support them.

The best way to help others grow and change is to coach them to move closer to their ideal self. Help others to identify their ideal self and clarify what is most meaningful to them.

As a leader who coaches, you can have the greatest influence on others by being a source of inspiration. Show genuine caring, provide support and encouragement, and facilitate the discovery of your team members’ ‘ideal self’.

People draw energy from their vision and will continue to put in effort to growing, even when times are tough, as they are now. They will also, like you, feel less stressed, experience greater renewal and keep learning.


Book a call with me today to find out more about how my executive coaching can help you to nourish trust and motivation and be a source of inspiration for your team.

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