In Fast Company, Devorah Zack takes a somewhat light-hearted look at the challenges of managing in the article How to manage when you hate being a manager. The crux of the argument is that what makes management so challenging is the variability of personalities which creates interpersonal conflict, which many managers dread. The solution is to be flexible and meet people where they’re at. Meeting people where they’re at means genuinely caring about them and being interested in their success, growth and development.
A brief HBR blog by Scott Edinger is a reminder of the importance of leaders making emotional connections. He emphasises the power of undivided attention, the contagion of moods and the importance of taking the lead in connecting and giving feedback.
And a second Fast Company article profiles Scott Kveton, who seems to embody the wisdom of the previous two articles.